Returns & Refunds

We want you to shop with confidence at NorthRune.

Returns

If you're not completely satisfied with your purchase, you may return your item within 14 days of receiving your order.

To be eligible for a return:

• Item must be unused and in its original condition.
• Item must be returned in its original packaging where possible.

Refunds

Once your return has been received and inspected, your refund will be processed to your original payment method.

Please note that it may take several business days for your bank or payment provider to process the refund.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible.

We'll arrange a replacement or full refund where appropriate.

Contact

For any return or refund enquiries, please contact:

Email: info@northrune.co.uk

We're always happy to help.