Privacy Policy

Privacy Policy

At NorthRune, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Information We Collect

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Your full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order information
  • Payment information (processed securely by our payment providers)

We do not store your payment card details.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and delivery updates
  • Respond to enquiries
  • Improve our website and customer experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations

Sharing Your Information

We only share your information where necessary with trusted third-party service providers, including:

  • Payment providers
  • Shipping and courier companies
  • Website hosting providers
  • Analytics and website performance services

We never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and help us improve our services.

You can manage or disable cookies at any time through your browser settings.

Data Security

We use appropriate technical and organisational security measures, including SSL encryption, to help protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

Depending on your location and applicable privacy laws (including UK GDPR), you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.

📧 Email: info@northrune.co.uk

📍 Business Location: United Kingdom

🕘 Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (UK Time)

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our business practices. The latest version will always be published on this page.